A Sales Navigator Advanced seat is part of a team contract. Instead of paying LinkedIn yourself, the seat is assigned to the email address of your LinkedIn account, and you switch it on with an activation link. When the details match, it takes about two minutes.
This guide walks you through it and covers the problems people run into most.
Before you start: find your primary email
A seat is tied to an email address, so it has to be an email that’s on your LinkedIn account. The safest one to use is your primary email: the one LinkedIn sends its emails to.
To check it on LinkedIn, open Settings & Privacy, then Sign in & security, then Email addresses. Use the address marked as primary.
Activate your seat in 5 steps
- Order with the right email. In your HeySalesNav dashboard, open Get seats and enter the primary email of the LinkedIn account. For a team, paste one email per line. Check every address carefully: the link is made for the exact email you give us.
- Wait for your link. After payment, each seat appears under My links as Being prepared. When its link is ready, the status changes to Ready.
- Sign in to LinkedIn first. In the same browser, sign in to the LinkedIn account that uses that email. If you use more than one LinkedIn account, sign out of the others first.
- Open the activation link. Click Open link in your dashboard, or copy the link into the browser where you’re signed in, and follow LinkedIn’s prompts to accept the seat. If the email isn’t on your LinkedIn account yet, LinkedIn asks you to add and confirm it.
- Check that it worked. You land in Sales Navigator at linkedin.com/sales, with the Advanced features, such as TeamLink, ready to use.
Common problems and how to fix them
The link opened the wrong LinkedIn account
This happens when a different account is signed in on that browser. Sign out of LinkedIn, sign in with the account that uses the email on your order, and open the link again.
The email isn’t on your LinkedIn account
Add the email to your LinkedIn account and confirm it (Settings & Privacy → Sign in & security → Email addresses), then open the link again. If you typed the wrong email when ordering, report it from your dashboard straight away.
You already pay LinkedIn for Premium or Sales Navigator
Once your Advanced seat is active, check your own subscription in LinkedIn’s settings so you don’t keep paying for two plans.
The link doesn’t work
Open the Reports page in your dashboard and tell us which seat it is. Please report any problem within 24 hours of delivery; we look into every report and reply in your dashboard.
Activating seats for a team
For a team order, each person activates their own seat with their own link, signed in to their own LinkedIn account. Send everyone their link from My links (copy it, or download all links as CSV or Excel), and ask them to activate on the same day, so any problem is caught well inside the 24 hours.
Last updated 14 November 2026. LinkedIn can change its plans and prices at any time; check LinkedIn’s own pages before you buy from LinkedIn directly.